It was a pleasure for Teri and I to meet you and be introduced to Spirit, especially with such a strong recommendation from Linda Ware, someone who we among many think very highly of. Even with the strongest of recommendations from Linda and your excellent assurances, I must admit that we still had significant consternation over the pending move. The reasons were because we had never had what we would call an excellent moving experience in 50 years and 20+ moves. That is until now. Teri and I cannot properly describe our pleasure and praise for the team of Spirit movers you assigned to our move. They could not have been more polite and courteous or more experienced at being careful with our treasured belongings. Ryan, Matthew and the others were beyond exceptional. We are embarrassed to admit that in 5 days we have forgotten the names of the others. No reflection on them, but a personal memory issue. We have been so busy unpacking. It rained all day on the 19th to Teri’s horror and your men out performed her expectations of protecting our belongings without fail. Your strong assurances of signing up with Spirit was comforting, but in Teri’s and my experiences approximately 98% of all people and companies we work with have one problem in common; that being that their resulting actions never match their words! The problem was bad enough in Ohio and seemed to increase dramatically here in Florida our last 10 years here. You and your Spirit Teams’ actions matched your words
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